Privacy Policy

Hi there!

I'm Tash, and I believe your privacy matters. This privacy statement explains how I collect, use, and protect your personal information when you visit my website or use my services. I've written this in plain English because legal jargon shouldn't be a barrier to understanding your rights.

Who I am

I'm Tash Adele Wilson, a business analyst coach and mentor who helps business analysts develop their skills and supports small to medium businesses with business analysis tools and techniques. I offer online training courses, workshops, and mentoring services.

What information I collect

I only collect information that helps me provide you with better services.

Information you give me directly

  • Your first and last names when provided by you.

  • Your email address when provided by you.

  • Any information you provide when enrolling in courses, booking coaching or mentoring sessions, or using a form, not limited to but such as, signing up my newsletter or the contact form.

Information collected automatically

  • Website usage data through Google Analytics (such as which pages you visit and how long you stay).

  • Technical information through cookies (small files that help my website work properly and remember your preferences).

Why I collect this information

I use your information to:

  • Provide you with the courses, workshops, coaching or mentoring services you've signed up for.

  • Send you course materials, updates, and important information about your enrolment.

  • Send newsletters and marketing emails (only if you've consented to receive them).

  • Improve my website and services based on how people use them.

  • Respond to your enquiries and provide customer support.

Your rights and choices

You're in control of your information. You can:

  • Unsubscribe from my newsletter at any time using the link in any email.

  • Request access to the personal information I hold about you.

  • Ask me to correct any incorrect information.

  • Request deletion of your information (though I may need to keep some records for legal or business purposes).

  • Withdraw consent for marketing communications at any time.

How I protect your information

I take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes:

  • Using secure payment processors for transactions.

  • Storing information securely.

  • Limiting access to your information to only what's necessary for providing services.

Third parties I work with

To provide my services, I use trusted third-party providers who may process your information on my behalf:

  • Payment processors to handle course payments securely.

  • Email service providers to send newsletters and course communications.

  • Google Analytics to understand how my website is used.

  • Social media platforms when you interact with links to my social media profiles.

These providers are required to protect your information and can only use it for the specific services they provide to me.

Cookies and website analytics

My website uses cookies and Google Analytics to:

  • Remember your preferences.

  • Understand which content is most helpful.

  • Improve the website experience.

You can control or disable cookies through your browser settings, though some website features may not work as well without them.

International visitors

While I'm based in New Zealand and primarily serve New Zealand clients, my online courses and resources are available internationally. If you're visiting from outside New Zealand, please be aware that your information may be processed under New Zealand privacy laws.

Future changes

I may add new services (like chatbots) or update this privacy statement from time to time. If I make significant changes that affect how I use your information, I'll let you know by email or through a notice on my website.

Contact me

If you have any questions about this privacy statement or how I handle your information, I'd love to hear from you:

You can also contact me if you'd like to exercise any of your privacy rights or if you have concerns about how your information is being handled.

Complaints

If you're not satisfied with how I've handled your privacy concerns, you can lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz.

This privacy statement is effective from 07 September 2025 and applies to all information collected through my website and services. Last updated: 07 September 2025.

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